If you realize you might not make it on time, please call us right away at +36 30 712 4784 so we can assist you. Our team will do their best to help, but please keep in mind that the cruise must depart on schedule and unfortunately, we cannot delay the boat for late arrivals. In some cases, we may be able to rebook you for another departure depending on availability, or suggest alternative solutions. To avoid stress, we highly recommend planning to arrive at the dock at least 15–20 minutes before boarding time so you can check in comfortably and enjoy a smooth start to your experience.

Yes, rescheduling is usually possible, but it depends on availability. If you know you won’t be able to make your original booking, please contact us as soon as possible so we can check alternative dates and times for you. The earlier you reach out, the more options we’ll likely have to offer. While we’ll always do our best to accommodate your request, please note that changes may not be guaranteed during peak times or last-minute situations. Our team will guide you through the process and help secure the most convenient new time for your cruise.